Corona Virus

RD Industries Response to Novel Coronavirus (COVID-19)

Dear RD Industries Customer,

At RD Industries safety is one of our top priorities. We are continuing to monitor the developments of the coronavirus (COVID-19). We have taken extra measures in our office and production facilities to keep everything as clean as possible and our staff as healthy as possible.

We are dedicated to serving you during this crisis and continuing to manufacture our products to the highest standards. We understand many of our customers are seeing an increase in demand for their products and as a result we are seeing increased demand for ours.

We would like to be fully transparent with you and address your most pressing questions:

Is RDI supply currently effected?
  • Our teams are working diligently to minimize any interruptions to manufacturing and shipping orders by our “Promise Date”.
  • Our products are all made in the USA. We design, develop, manufacture, and ship our products from Omaha, NE.
  • Our materials are primarily sourced from within the USA and for any material that isn’t we have back up plans for what we need to do should we not be able to source it through our usual plan.

 

Expedited orders:

  • For us to best support you, we will be asking you to provide us with a “minimum quantity necessary to be expedited”.
  • We will make every effort to ship what you deem is “needed now” by the expedite date, and the balance of your order will be shipped as soon as possible or within our standard 17 business day lead time.

 

Increase in order quantity:

  • For us to best support you, we will be asking you to assist us by providing a forecast of your orders. This will help us ensure we have enough materials on hand to produce your needed products in the fastest turnaround time possible.

 

We will continue to communicate any up-to-date information, as well as remain available during standard business office hours, Monday – Friday: 7:30 a.m. – 5:00 p.m. CST, to assist with any questions or concerns you may have regarding your order(s). Please reach out to your sales representative directly should you have any other questions.

THANK YOU for your continued loyalty and support!

Team RD Industries